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Adult and sexual wellness

Sexual wellness is a legitimate retail category - Shopify treats it as high-risk.

Shopify Payments does not support adult sales, and the category can be restricted under the Acceptable Use Policy at any time. We build and migrate your store onto a self-hosted stack where you own the storefront, the customers and the payments.

Adult and sexual wellness

Adult and sexual wellness sit on the wrong side of Shopify's payment rules.

Sexual wellness is a legitimate, growing retail category - but on Shopify it is treated as high-risk. Shopify Payments does not support adult and sexually explicit sales, so you already need a third-party processor, and the category can be restricted or your account reviewed under the Acceptable Use Policy at any time. You are building a real brand on top of rules that were never written in your favour.

We build and migrate sexual wellness and adult retail stores onto a self-hosted stack, so you own the storefront, the customer relationships and the payment setup - and no single provider can switch off your revenue.

Get a free store audit

Why adult is high-risk on Shopify

  • Payments don't work natively. Shopify Payments prohibits sexually explicit products and services, so you must run a compatible high-risk gateway.
  • The category can be restricted. Adult content and services sit in the approval-required and prohibited zones of Shopify's policies.
  • Discovery is limited. Adult stores are excluded from parts of Shopify's own channels and surfaces.
  • One review, and revenue stops. As with every rented platform, tolerance can end with a policy update.

Important distinction: mainstream sexual wellness retail (toys, lingerie, wellness) is a legal, bankable business - it just needs infrastructure and processors built for it, which is exactly what self-hosting gives you.

What we migrate

Full sexual wellness and adult retail catalog, including:

  • Adult toys and devices
  • Lingerie and apparel
  • Sexual wellness and intimate care
  • Bondage / accessories
  • Couples and wellness bundles

Plus customers, order history, reviews, content and SEO URLs with 301 redirects, and age-gating on the storefront.

What you get on self-hosted (Magento / Adobe Commerce / Hyva)

  • Payment freedom. Connect adult-friendly high-risk processors directly. No single provider controls your income.
  • Age verification and a compliant age-gate built into the storefront.
  • Discreet checkout and shipping. Discreet packaging labels, private billing descriptors and content controls, done your way.
  • You own the customer list. Adult retail lives on repeat customers - own that relationship, don't rent it.
  • Full merchandising control. Bundles, subscriptions, memberships and content that a locked template won't allow.

Case study: sveterotike.si

sveterotike.si is a sexual wellness retail store running on a self-hosted stack - proof that an adult retail brand can operate a fast, fully controlled online store with its own payment setup, instead of depending on a platform that treats the whole category as high-risk.

  • SEO / organic search: On self-hosted Magento, sveterotike.si ranks #1 for its main category term and in the top three for the biggest head terms in its market, pulling tens of thousands of organic clicks from Google - in a category Shopify Payments will not process.

For an adult retailer reading this: it is a live, working example of the exact setup you need - a sexual wellness store you own end to end.

How the migration works

  1. Audit of your store, catalog and payment setup.
  2. Full data migration with SEO-preserving 301 redirects.
  3. Rebuild on Magento / Adobe Commerce / Hyva with age-gating.
  4. Adult-friendly payments and discreet checkout / shipping connected.
  5. Launch, hosting, maintenance and support.

Free migration on larger projects - ask us about absorbing the cost.

Move my store

Frequently Asked Questions

Can you sell sex toys on Shopify?

You can list sexual wellness products, but Shopify Payments won't process them, so you need a third-party high-risk gateway, and the category can be restricted under Shopify's policies. On a self-hosted store you control both the store and the payments.

Which payment processors work for an adult store?

On a self-hosted platform you connect adult-friendly high-risk processors directly and can run more than one, so no single provider can shut off your revenue.

Can you set up age verification and discreet checkout?

Yes. We build the age-gate, discreet packaging labels, private billing descriptors and content controls directly into the store.

Will I keep my SEO rankings moving off Shopify?

Yes, with proper URL mapping and 301 redirects. We preserve structure and metadata so rankings transfer.

Do you work with EU adult retailers?

Yes - our reference sveterotike.si is an EU sexual wellness store. We handle multi-region setups, tax and shipping rules.

Is migration free?

On larger projects we frequently absorb the migration cost. Send your store details and we will tell you where you stand.

Stop browsing. Start selling. Contact me now at anze@degriz.net.

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My name is Anže, and I am a Magento certified expert in solutions and a creator of multiple award-winning online stores.

I am the architect behind all Degriz projects. You will surely come across me if we collaborate. Even though the phone keeps ringing, you can always tap me on the shoulder if you need advice regarding online stores and their functioning.

I specialize in building custom online stores and I am a master of unique techniques to enhance conversion on your website.

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