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Magento technical support

We provide reliable and effective technical support for Magento stores. With over 5000 successfully resolved requests, we are the right choice for you.
Magento technical support

Technical Support with Experience

With extensive experience and deep knowledge of the Magento system, we provide quick and effective solutions to all your technical challenges. Our support is tailored to your specific needs, allowing us to implement solutions that work swiftly.

Support is led by experienced technical expert Anže Voh, who has been actively working in the Magento platform for over 13 years and has resolved over 5000 technical support requests.

Custom Magento Online Store Development

Custom and Proven Solutions

We have developed numerous custom modules and solutions that enhance and improve Magento store functionalities. This ensures fewer maintenance issues and faster integration of new features, optimizing your business operations.

With a wide range of pre-built solutions, integrating new functionalities is simple and hassle-free. Our solutions are thoroughly tested and tailored to the specific needs of Magento stores, ensuring stable operation of your website.

Easy Monitoring and Billing

Our transparent time tracking system provides you with a complete overview of the activities performed. We bill support services monthly for the previous month, ensuring straightforward and transparent financial management.

Custom Magento Online Store Development
Custom Magento Online Store Development

Expert Consultation

We offer not only technical support but also expert advice to enhance your Magento store. Our tips and recommendations help you optimize performance, increase sales, and improve user experience.

Technical Support Services

Resolving Technical Issues Magento

Resolving Technical Issues

We quickly and effectively address technical issues faced by your Magento stores. Whether it's minor bugs or major technical challenges, we're here to help. Our extensive experience and thorough knowledge of the Magento system ensure stable and long-lasting solutions.

Magento Upgrades and Updates

Upgrades and Updates

We handle regular upgrades and updates to ensure your store operates more securely and efficiently. Additionally, we develop extra functionalities that enhance user experience and store functionality. Regular updates ensure your store remains secure and reliable.

Consulting and Optimization Magento Store

Consulting and Optimization

We provide professional consulting and optimization to help your store achieve the best results. With our advice, you can improve user experience, website speed, and conversion rates. Our goal is to enhance your business performance and customer satisfaction.

How Does the Support System Work?

Our transparent time tracking system allows you to have a complete overview of the activities performed. We bill for support services monthly for the previous month, ensuring simple and clear financial management.

  • Submitting a Request: Send an email to support@degriz.net for technical support. You will receive a confirmation response acknowledging receipt of the request.

  • Resolution: Upon receiving your request, we send you a confirmation of receipt. Once we resolve the issue, you will receive a final response from us.

  • Monitoring Usage: We precisely record all hours worked on your client card, where you can review the time spent on your projects at any time.

  • Billing: At the end of each month, you will receive an invoice for the services rendered, including any applicable discounts.

The system ensures easy management and clear tracking of your technical support, allowing for smooth operation of your Magento store.

Custom Magento Online Store Development

Stop browsing. Start selling. Contact me now at anze@degriz.net.

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My name is Anže, and I am a Magento certified expert in solutions and a creator of multiple award-winning online stores.

I am the architect behind all Degriz projects. You will surely come across me if we collaborate. Even though the phone keeps ringing, you can always tap me on the shoulder if you need advice regarding online stores and their functioning.

I specialize in building custom online stores and I am a master of unique techniques to enhance conversion on your website.

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