The module takes care of three things: the cookie consent bar, a record of all consents (cookies, newsletter, forms) and customer requests about their personal data.
Cookie bar
Stores › Configuration › Swissup › GDPR
The Cookie Consents group contains Enabled and Lifetime, days (how many days the shop remembers the customer's choice).
In the same group, Cookie Settings Page has a URL field with the link to your cookie page. If you rename that page, update the address here too.
The Personal Data Consents group defines the consents customers confirm in forms, such as Privacy Policy and Terms and Conditions. For each one, set whether it is enabled and in which forms it appears.
Click Save Config.
The list of cookies your shop uses is in Swissup › GDPR › Cookie Registry. Add a new cookie with Register New Cookie.
Consents
Swissup › GDPR › Accepted Consents
This list shows who gave which consent and when (for example for the newsletter or a form). It is your proof if the data protection authority ever asks, so do not delete these records.
Customer requests
Swissup › GDPR › Client's Requests
In their account, a customer can ask for their data to be exported or deleted. The request appears in this list.
Open the request and check whether the customer has open orders or unpaid amounts.
If Automate request processing is switched on in the configuration (group Client's Requests), the deletion runs by itself after the number of days set in Days to wait. Until then the customer can cancel the request.
When data is deleted, the shop replaces the personal details in orders with anonymous ones (Anonymized data placeholder). The orders stay for your accounts.
Common problems
The cookie bar does not appear
The customer has already made a choice; it is valid for as many days as are set. Check in a private browser window.
Analytics is not recording visits
The visitor has not consented to analytics cookies. This is expected; the share of refusals depends on the design of the bar.