Cart discounts: cart price rules

A cart price rule adds a discount when the cart meets the conditions you set: a high enough amount, selected products or an entered coupon code. For example, you can offer:

• 10 % off orders over 50 EUR,
• free shipping on orders over 80 EUR,
• 5 EUR off with a coupon code for newsletter subscribers,
• every third product free.

1. New rule

Marketing › Promotions › Cart Price Rules

1. At the top right, click Add New Rule.

   

2. In the Rule Information section, fill in the basic details:

   • Rule Name - a name only you see, for example Autumn discount 10 %,
   • Active - switched on,
   • Websites - your shop,
   • Customer Groups - the groups that get the discount. Hold down Ctrl to select several. For all visitors, also select NOT LOGGED IN (customers who are not signed in),
   • Coupon - No Coupon if the discount should apply automatically,
   • From and To - the promotion period. Empty means no limit.

   

2. Conditions: when the discount applies

A rule without conditions applies to every cart. To add a condition:

1. Expand the Conditions section and click the green + sign.

2. Choose a condition from the list, for example Subtotal (Excl. Tax) for the cart value.

3. Click the word is and choose equals or greater than. Then click the three dots, enter the amount (for example 50) and press Enter.

3. Actions: what discount

1. In the Actions section, choose the discount type in Apply:

   Option	What it does	Example
   Percent of product price discount	a percentage off the price of the products in the cart	10 %
   Fixed amount discount	an amount off each item	2 EUR per item
   Fixed amount discount for whole cart	one amount off the whole cart	5 EUR
   Buy X get Y free (discount amount is Y)	every (X+1)th item is free	third item free

2. In Discount Amount, enter the number only: the percentage or the amount in EUR.

3. For free shipping, in Free Shipping, choose For shipment with matching items. If the rule should only give free shipping, leave the discount amount at 0.

   

Several promotions at once: priority and exclusion

When two rules apply at the same time (for example, a seasonal promotion and a code for subscribers), the shop applies both and adds the discounts together. If you do not want that:

• in the Rule Information section of the main promotion, enter Priority 1 (a lower number is applied first),
• in the Actions section of the same promotion, switch on Discard subsequent rules; all rules with a higher priority number are then skipped,
• give the other rules a higher priority number (2, 3 ...).

More detail, with examples for buy one get one free, quantity tiers, a coupon that does not apply to reduced products and a free gift with purchase: Advanced promotions.

4. Label for the customer and saving

1. In the Labels section, enter how the discount is shown in the cart, for example Autumn discount. For the English shop, enter the translation next to English.

   

2. Click Save. The rule applies straight away.

3. Check it in the shop: add products to the cart and look for the discount line below the amount.

Common problems