Payment methods: bank transfer and cash on delivery

Switching on bank transfer and cash on delivery, and setting their names and payment instructions.

⏱ 5 minBeginnerUpdated 8 Oct 2026

You can set up payment methods that do not need an external provider yourself. We set up card payments (Stripe, PayPal) for you, because they need a contract and keys from the provider.

Where the settings are

Stores › Configuration › Sales › Payment Methods

At the bottom of the page, under Other Payment Methods, there is a group for each method. Click a group's name to expand it.

You can only change a field after you untick Use system value to its right. Always finish by clicking Save Config.

Bank transfer

  1. Expand Bank Transfer Payment and fill in the fields:

    Bank transfer payment settings
    1. Enabled - Yes
    2. Title - the method name at checkout, for example "Payment by bank transfer".
    3. Instructions - IBAN, recipient and payment reference
    4. the customer sees them at checkout and in the order confirmation.
  2. Leave New Order Status at Pending. When the money arrives, confirm the order (order workflow).

If your shop has the UPN QR payment slip module (the standard Slovenian payment slip), the customer gets the payment details as a slip with a QR code. See UPN QR payment slip.

Cash on delivery

  1. Expand Cash On Delivery Payment:

    Cash on delivery payment settings
    1. Enabled
    2. Payment from Applicable Countries - cash on delivery is usually limited to Slovenia (Specific Countries).
    3. Maximum Order Total - cash on delivery is not available above this amount.
  2. In Payment from Applicable Countries, choose Specific Countries and select the countries you deliver to with cash on delivery.

Order at checkout

The Sort Order field on each method sets its position at checkout (a lower number is higher up).

You enter this text for each store language separately. In the scope switcher at the top left choose the language (store view), clear Use Default Value next to the field and enter the translation.

Common problems

The payment method does not show at checkout

Check the customer's country, the minimum and maximum order total, and that the right scope is selected (top left). Then flush the cache.

The change does not show in the English shop

The title and instructions are tied to the language. Choose the English store view and enter them there.

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