Google reviews in your store

Google reviews are proof that shoppers trust. The module imports them into the store every night and shows a What Our Customers Say section with the Google logo, the average rating and number of reviews from Google, and a slider of cards: name, time, stars and text. The Write a Review button opens Google's review form. In the admin, you decide which reviews are visible and which are featured at the start.

Before you start

a Google Business Profile with reviews,
the link to the review form (in your Google Business Profile under Get more reviews).

We set up the connection with Google (the key and your profile ID); leave the API Settings section as it is. Each night Google returns at most the five newest and five most relevant reviews, so the list fills up gradually. This is not the same as the stars next to your store name in Google Ads; that needs a separate Google programme.

1. Where and which reviews are shown

Stores › Configuration › Magelan › Google Reviews

In the Display Settings section, set Display On to Homepage only, All pages or All CMS pages.
Under Minimum Rating to Display, choose for example 4★ and above. Lower ratings stay in the admin but aren't shown in the store.
In the Write a Review Button section, set Show Button to Yes and paste the link to the review form into Google Reviews Link.
1. Display On - the page that shows the section.
2. Company Name - optional.
3. Minimum Rating to Display - lower ratings aren't shown.
4. Show Button - the Write a Review button.
5. Google Reviews Link - link to Google's review form.
Click Save Config.

2. Managing reviews

Marketing › Google Reviews › Reviews

The list shows Author, Rating, Review Text, Enabled and Featured.
1. Actions - for several ticked reviews at once: Enable, Disable, Mark as Featured, Remove from Featured.
2. Select - edit or delete one review.
Tick the reviews and in Actions choose Disable to hide them, or Mark as Featured to put them first in the slider. Non-featured reviews follow, newest first.
For a single review, click Select › Edit in its row. You can correct Author Name, Rating, Review Text, Enabled and Featured, then click Save Review.

Disable a review you don't want in the store; don't delete it. A deleted review comes back with the next nightly import, while a disabled one stays hidden.

Don't change the meaning of a review's text; customers can compare it with Google. Editing is for fixing typos and shortening an overly long review.

Common problems

The section doesn't appear in the store

There are no enabled reviews above the chosen minimum rating, or Display On doesn't include the page you're looking at. After making changes, flush the cache.

A new Google review doesn't appear

The import runs once a night. If the review still isn't there the next day, write to us.

The average doesn't match the reviews shown

The average and the count come from Google and include all reviews, not just the imported and displayed ones. That's how it should be.

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1. Where and which reviews are shown

2. Managing reviews

Common problems

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