Setting up an online store today is not a problem.
Platforms are simple, designs are beautiful, marketing starts in days. Most things resolve themselves — except for one question that most postpone for "another time":
Is my store actually compliant with the law?
What is the guide for online stores
The SPOT guide for online stores is an official overview of the requirements that every online store in Slovenia must meet.
It doesn't just talk about which documents you need to have. It talks about how the entire process must be set up - what the customer sees, when they see it, and what they must confirm before placing an order.
In practice, it is one of the few resources where it is clearly explained how an online store should actually operate — not just how it should look.
Image source: https://spot.gov.si/
Which legislation is included in the guide for online stores
The guide for online stores covers requirements from several laws at once — from consumer protection and electronic commerce to tax invoice certification and language rules. All in one place, in the form of questions that guide you through your specific case.
It includes legislation from the fields of:
- consumer protection (ZVPot-1)
- electronic commerce in the market (ZEPT)
- prevention of undeclared work (ZPDZC)
- out-of-court resolution of consumer disputes (ZIsRPS)
- public use of the Slovenian language (ZJRS)
- tax invoice certification (ZDavPR)
- European regulation on geo-blocking
Where online stores most often get stuck
Most stores have the basics covered. Terms of business, privacy policy, checkout process that somehow works.
The problem is elsewhere.
Information is not displayed at the right time. The purchase process does not include all mandatory steps. Texts are "just in case" - not part of the real customer experience.
And so the store operates without problems - until someone takes a closer look.
Why the guide for online stores is not just a list of documents
When it comes to legislation, most do the same. Look at the competition, take a template or generate text with AI.
In the end, you get something that looks correct.
But an online store is not a document - it is a process.
Legislation doesn't just check what is written. It checks how the customer gets to this information and what they actually confirm. If this is not set up correctly, no text will fix it.
How to use the guide for online stores for self-checking
Instead of guessing whether everything is okay, you now have a concrete framework.
The guide allows you to check the store according to specific requirements — not by feeling, but by standard. You quickly see what holds and where you have gaps that you wouldn't otherwise notice.
👉 Guide for online stores on SPOT
If you know what needs to be fixed — but don't know how
The guide is clear. But knowing what needs to be fixed and actually fixing it in your store — are two different things.
If you've gone through the guide and see that things are not set up as they should be, I'm available to help you fix it. Specifically, without theory - just what needs to be done to make it right.
Because the point is not to know what is missing.
The point is to actually fix it.
